YardPro Privacy Policy
Effective Date: May 6, 2024. Last updated: October 30, 2026.
1. Introduction
Welcome to YardPro, a property mapping and plotting application. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use the YardPro app.
2. Information we collect
2.1 Personal information
We may collect personal information that you voluntarily provide to us when you:
- Create an account
- Use our services
- Contact customer support
This information may include your name, email address, phone number, and any other details necessary for account creation and service provision.
2.2 Usage data
We automatically collect information about how you interact with our app. This includes:
- Device information (e.g., device type, operating system, and unique device identifiers)
- Log data (e.g., IP address, browser type, and usage patterns)
- Location data (with your consent)
2.3 Cookies and tracking technologies
Our website and apps use cookies and similar technologies from the following providers. Where the law requires it, these load only after you accept them in the cookie banner. You can change your choice at any time with the Cookie settings link in the footer of our website.
- PostHog (PostHog, Inc.): product analytics. Records page views, clicks and feature usage so we can see how the website and app are used and fix problems. Data is processed in the United States. PostHog privacy policy.
- Meta Pixel and Meta SDK (Meta Platforms, Inc.): advertising measurement. Tells us when a visit, sign up or purchase came from a Facebook or Instagram ad and helps us show ads to people who may be interested in YardPro. On iOS the mobile app asks for your permission through App Tracking Transparency before this is enabled. Meta privacy policy. You can adjust your ad settings at facebook.com/adpreferences.
- Google Ads conversion tag (Google LLC): advertising measurement. Records when a visit from a Google ad leads to a form submission or sign up so we can measure and improve our ads. Google privacy policy. Opt out at adssettings.google.com.
We also set first party cookies that are necessary for the service to work, such as keeping you signed in and remembering your cookie choice. These do not track you across other websites. Most browsers let you block or delete cookies in their settings, though parts of the website may not work without the necessary ones.
3. How we use your information
We use the collected information for the following purposes:
- To provide and improve our services
- To personalize your experience
- To communicate with you regarding updates, offers, and promotions
- To ensure the security and integrity of our app
- To analyze usage patterns to improve functionality
4. Sharing your information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
- With service providers who assist in our operations (e.g., hosting services, customer support)
- If required by law or to protect our rights and property
- In connection with a business transfer (e.g., merger, acquisition)
5. Data security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet-based service is completely secure, and we cannot guarantee absolute security.
6. Your choices
6.1 Access and update
You can access and update your personal information through your account settings.
6.2 Opt-out
You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.
7. Children's privacy
YardPro is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
8. Changes to this privacy policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. Your continued use of the app after any changes constitutes your acceptance of the new Privacy Policy.
9. SMS / Text Messaging
YardPro sends SMS text messages to (a) account holders for transactional purposes such as account notifications, appointment reminders, and service updates; and (b) prospective customers who request information or a demo through a YardPro web form or a YardPro official social-media (e.g., Facebook/Instagram) lead form, for conversational sales follow-up, scheduling a demo, and related promotional offers about YardPro.
How we obtain consent: You opt in by submitting your phone number through a YardPro form that includes a clear disclosure that you agree to receive SMS from YardPro. SMS consent is not a condition of any purchase. We obtain consent directly from you and do not message individuals whose information was obtained from third-party lists, lead brokers, or affiliates.
Opt-out: Reply STOP to any message to opt out; you'll get one confirmation and no further messages unless you opt back in. Reply HELP or email support@yardpro.com for help.
Data sharing: YardPro does not sell, share, or rent your SMS opt-in data or phone number to any third party or affiliate for their marketing purposes. Mobile opt-in information is never shared with third parties.
Frequency & rates: Message frequency varies by your activity. Message and data rates may apply.
10. Contact us
If you have any questions or concerns about this Privacy Policy, please contact us at:
YardPro Support Team
Email: support@yardpro.com